Divison Policies

Who Pays the Resident Price?

A Resident (R) resides within the City of Capitola and the Soquel Elementary Unified School District. A Non-resident (NR) resides within the rest of Santa Cruz County or outside of the County.

Senior Discount

If you are 62 or older, please request your 10% discount at the time of registration. This discount cannot be applied to non-qualifying members of your family.

Cancellations

When an activity is cancelled by Capitola Recreation, a full refund will be given to each participant or a pro-rated amount if activity has already begun. 

Refunds

Requested more than two weeks before the start date of an activity, the City will provide a full refund, less a registration fee. (range $18 to $50 depending on activity)
Requested within two weeks before the start date of an activity, the City will provide a 50% refund OR participant can transfer into an available activity with different dates (difference in fee will be paid by participant or applied as credit to account) OR apply credit to account less registration fee.
No refunds will be given after the second day of an activity. 
Account Credit is valid for one year. Please allow up to 2 weeks to receive you refund amount. 
If a participant becomes sick or is injured during the activity, and the illness or injury precludes the participant from continuing, the City will provide a pro-rated refund based on the remaining days of activity. You may be required to provide documentation regarding the illness or injury. 

No refund will be provided if a participant is removed from the activity for disciplinary reasons.

INSTRUCTORS / COURSE CONTENT
Instructors are independent contractors. Prospective instructors determine their own course content and course description, then submit a proposal and class outline. The Recreation Divison does not test or independently evaluate their competency to teach (although for higher risk classes, appropriate certifications and/or liability insurance may be required), and does not directly supervise them once the classes have begun.